Print at Aug 24, 2019 4:21:50 AM

Posted by Lakeside at Sep 19, 2017 5:04:46 PM
Installation failure due to java file
I downloaded a free version in the Spring, and today purchased the newest version from Amazon. Could not get it to install. Got this message half way through:
C:\Program Files\Sweet Home 3D\jre8\bin\javaw.exe
An error occurred while trying to rename a file in the destination directory:
MoveFile failed; code 183.
Cannot create a file when that file already exists.
Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.

When I clicked abort, it gave a short message that it was rolling back the changes. But then I couldn't open my old version because it said it couldn't find it. I tried:
- uninstalling the old version
- re-installing the new version (free)
- re-installing the new paid version
- updating Java (already had a version of 8)
Could I make another folder to install the program into? Maybe another drive such as D?
Thanks for any suggestions you may have.