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Lee.BlackwoodIT
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UK
Joined: Jul 28, 2020
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confused Totally unusable (Microsoft Store Version)

Hi,

I've bought the version from Microsoft store.
It's totally mental, everything jumping all over the place.
Got to share a video to see because it's hard to explain just how crazy it is.

Two videos:
https://streamable.com/1zryq4
https://streamable.com/y7jhj8

PC Spec:
Windows 10 Pro x64 Build 1909
Ryzen 9 3900X
32GB DDR4
RTX2080 Super, DX12
NVIDIA Driver Version 445.87

Cheers
[Jul 28, 2020, 12:51:14 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Totally unusable (Microsoft Store Version)

I guessed you encountered the bug #684.
If you use monitoring display software like MSI afterburner / Riva Turner / Discord / NVidia Experience, please turn it off.
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Emmanuel Puybaret, Sweet Home 3D developer
[Jul 28, 2020, 2:19:12 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
Lee.BlackwoodIT
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Re: Totally unusable (Microsoft Store Version)

Closed Geforce Experience / NVIDIA Control Panel
Closed Aquasnap
Closed Discord
Closed iCUE
Closed Logitech Gaming Software
Closed Wallpaper Engine

No change unfortunately.
[Jul 28, 2020, 3:28:14 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Lee.BlackwoodIT
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Re: Totally unusable (Microsoft Store Version)

It was the Asus Audio Nahimic service.
[Jul 30, 2020, 2:27:42 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Totally unusable (Microsoft Store Version)

Great you found out!
But I'm amazed to learn that an audio service could provoke errors in an application which doesn't play sounds.
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Emmanuel Puybaret, Sweet Home 3D developer
[Jul 30, 2020, 3:26:20 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
cheetah22
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Re: Totally unusable (Microsoft Store Version)

I created a login just to reply to this, and it is not an isolated issue. I had the exact same issue in windows 10 and stopping the nahamic service solved the issue.

Starting and stopping the service each time is little bit inconvenient though, and Sweethome3d would be unusable if it isn't stopped. Since sweethome3d doesn't play sounds, an option to "stop nahamic service on start and start nahamic service on closing" would be a convenience option.
[Sep 26, 2020, 2:56:16 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Totally unusable (Microsoft Store Version)

Thank you Scott for your feedback. I think it would be better to report this issue to Asus.
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Emmanuel Puybaret, Sweet Home 3D developer
[Sep 28, 2020, 8:43:42 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
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