Joined: Dec 28, 2014
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Can't export SH3D from online version
I started several projects using the online version, and have just installed the software (paid Mac version). I have tried to export my projects from the online version so I can open them with the application on my computer, but I am getting this error message every time.
"Can't create SH3D file"
I saw through the forum that another user had similar trouble because some element of their project was buggy, but if that's the case I have no idea how to find out which element might be causing mine to do the same.
France
Joined: Nov 7, 2005
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Re: Can't export SH3D from online version
Under which system and java version (look in about dialog shown by clicking on the last button of the toolbar) did you try to export your projects?
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Emmanuel Puybaret, Sweet Home 3D developer
France
Joined: Nov 7, 2005
Post Count: 9180
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Re: Can't export SH3D from online version
Same problem, but still missing details about your system and Java version. Sorry I can't help without these details
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Emmanuel Puybaret, Sweet Home 3D developer
France
Joined: Nov 7, 2005
Post Count: 9180
Status:
Offline
Re: Can't export SH3D from online version
moment22, if you use Safari and want to import/export files on your computer, you should open its Preferences, select Security > Website Settings for Internet Plugins > Java and choose Unsafe mode for www.sweethome3d.com web site. But from the attempt I just tried, Safari won't let me select Unsafe mode anymore. If it's not possible for you too, just use Firefox!
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Emmanuel Puybaret, Sweet Home 3D developer