Indonesia
Joined: Mar 4, 2016
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I can use it before, but then it start with Fatal error on windows 7
im using laptop windows 7, hd 3000, 4gb ddr3 memory, directx 11, java version 8 update 74, it say "Sweet Home 3d will exit now because of fatal error in the 3d rendering system of you computer. Please update the Directx/OpenGL drivers of your computer graphic cards". I already use it before, but why now i cant use it anymore, please someone anwers, i really thankfull for ur answer
USA
Joined: Mar 25, 2015
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Re: I can use it before, but then it start with Fatal error on windows 7
I ran into this issue under a different OS (XP) when running on a system with multiple monitors -- in my case, 3 -- driven by two different video cards. With earlier versions of SH3D (I believe this cropped up during the transition from 4.6 to 5.0) I could use all 3 monitors without issue, but with the newer version the application closed immediately after opening. I realized the 3D window was open and overlapped slightly onto the third monitor -- and something about the upgrade didn't play nicely with the drivers running that screen. Once I figured that out, I disabled that monitor from within Windows and restarted SH3D; it drew all windows entirely on the first two monitors. After closing SH3D and re-enabling the third monitor, subsequent attempts to use the application succeeded. That's probably not your issue -- but just in case, I thought I'd mention it.
Of course, I also have another machine where SH3D once worked but now simply shuts down with no error, despite everything I've tried....