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Sweet Home 3D Forum



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abhishka
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India
Joined: Sep 9, 2016
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Installation doesn't work. Software doesn't start.

I have purchased this product and when installed on my Mac only the start screen comes up but no other screen. Its the home loader screen which says the name of the software.

OS - OS X Yosemite
Processor - 2.5 Ghz Intel Core i7
Memory 16GB 1600 Mhz DDR3
Startup Disk - Machintosh HD
Graphics - AMD Radeon R9 M370x 2048 MB
[Sep 9, 2016 2:31:15 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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France
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Re: Installation doesn't work. Software doesn't start.

Really strange... This kind of problem may happen on other systems, but not on macOS sad
Would you be able to run Sweet Home 3D from a Terminal window to report here the messages it will say? Simply drag and drop Sweet Home 3D application in a Terminal window, type back space, copy-paste /Contents/MacOS/SweetHome3D and press enter.
You could try also the free version but it will require that you install Java 6 too.
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Emmanuel Puybaret, Sweet Home 3D developer
[Sep 12, 2016 5:26:51 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest    http://www.eteks.com [Link] Report threatening or abusive post: please login first  Go to top 
martyt3
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United Kingdom
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Re: Installation doesn't work. Software doesn't start.

It wont start for me either. Im on win 7
[Sep 22, 2016 5:44:29 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Installation doesn't work. Software doesn't start.

Martyt3, could you try version 5.3 beta 7?
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Emmanuel Puybaret, Sweet Home 3D developer
[Oct 20, 2016 12:01:57 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest    http://www.eteks.com [Link] Report threatening or abusive post: please login first  Go to top 
jlecour
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Re: Installation doesn't work. Software doesn't start.

I have a similar issue. The program starts, I get the spashscreen, but it's frozen.


~ → /Users/jlecour/Desktop/Sweet\ Home\ 3D.app/Contents/MacOS/SweetHome3D
[JavaAppLauncher] Requested [1.5*], launching in [1.8] instead.
Java 3D: implicit antialiasing enabled
Exception in thread "J3D-Renderer-1" java.lang.UnsatisfiedLinkError: no jogl in java.library.path
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1867)
at java.lang.Runtime.loadLibrary0(Runtime.java:870)
at java.lang.System.loadLibrary(System.java:1122)
at com.sun.opengl.impl.NativeLibLoader.loadLibraryInternal(NativeLibLoader.java:189)
at com.sun.opengl.impl.NativeLibLoader.access$000(NativeLibLoader.java:49)
at com.sun.opengl.impl.NativeLibLoader$DefaultAction.loadLibrary(NativeLibLoader.java:80)
at com.sun.opengl.impl.NativeLibLoader.loadLibrary(NativeLibLoader.java:103)
at com.sun.opengl.impl.NativeLibLoader.access$200(NativeLibLoader.java:49)
at com.sun.opengl.impl.NativeLibLoader$1.run(NativeLibLoader.java:111)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.opengl.impl.NativeLibLoader.loadCore(NativeLibLoader.java:109)
at com.sun.opengl.impl.macosx.MacOSXGLDrawableFactory.<clinit>(MacOSXGLDrawableFactory.java:53)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at javax.media.opengl.GLDrawableFactory.getFactory(GLDrawableFactory.java:108)
at javax.media.j3d.JoglPipeline$QueryCanvas.<init>(JoglPipeline.java:9029)
at javax.media.j3d.JoglPipeline.getBestConfiguration(JoglPipeline.java:8793)
at javax.media.j3d.Renderer.doWork(Renderer.java:514)
at javax.media.j3d.J3dThread.run(J3dThread.java:275)

[Nov 20, 2016 3:03:07 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Installation doesn't work. Software doesn't start.

Jeremy, the first message of this thread talks about the Mac App Store version. Are you sure you're talking about that version or the free version? If it's the free version, would you have some jar files in the folder ~/Library/Java/Extensions if it exists? If it's the case, remove them, it should work better.
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Emmanuel Puybaret, Sweet Home 3D developer
[Nov 20, 2016 3:24:28 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest    http://www.eteks.com [Link] Report threatening or abusive post: please login first  Go to top 
jlecour
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Re: Installation doesn't work. Software doesn't start.

Right, I'm using the free version. I didn't notice that aspect. Sorry.

Also, the "~/Library/Java/Extensions" doesn't exist (not even "~/Library/Java").
[Nov 20, 2016 9:05:52 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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