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Sweet Home 3D Forum



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rantsu
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chile
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Program goes black

When installing the new version (5.3 and 5.4) of sweet home to open the second after it goes to black, I use win vista and updated java, I do not know what I can do, I hope someone can help me ...
[Feb 2, 2017 6:29:50 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Program goes black

Do you mean that the whole window is black, or only the 3D view (the part at the bottom right)?
There was a major change on the management of the 3D view between version 5.2 and 5.3. Does it work with version 5.2?
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Emmanuel Puybaret, Sweet Home 3D developer
[Feb 3, 2017 1:00:51 AM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest    http://www.eteks.com [Link] Report threatening or abusive post: please login first  Go to top 
rantsu
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chile
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Re: Program goes black

The program window if it opens, maybe 2 seconds pass and the notebook screen goes black and the program is closed
The version 5.2 works perfectly everything, is when I do the update I appeared the problem
[Feb 3, 2017 3:56:45 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
bdfd
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Re: Program goes black

I had the same problem with a computer of 2010 (it had to stay in 4.6 !!!). biggrin
This was due to the opengl and directx drivers. angry

Try updating them if you have not already done so.
Verify java update.

What year is your notebook, your OS ?

Good luck.

smile
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with W10 64b 1709 (16.299.19) / Core i7-4790 - RAM 16 MB / GeForce GTX770 2 Go Full HD
sh3d 5.6 with java 1.8.0_144 & java3D 1.6.0
[Feb 4, 2017 5:33:40 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
rantsu
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chile
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Re: Program goes black

Hello, bdfd

Good look for both drivers and only appears directx 11
Java version 8 update121
My notebook is from 2007 win vista home basic 32 bits

Always try to have everything updated the only guy who does not want to update is adobe

I do not know what else can I tell you a weird problem, right?
[Feb 4, 2017 3:51:07 PM] Show Printable Version of Post    View Member Profile    Send Private Message    Hidden to Guest [Link] Report threatening or abusive post: please login first  Go to top 
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