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morgindale
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Germany
Joined: Oct 4, 2019
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sad Windows 10 Version not starting (White Splash Screen)

Hey guys!

I just bought the Windows 10 Edition of SH3D to get the extended library, but i cannot get it to start... Graphics drivers are up2date, Java is up2date and i tried the things mentioned in the FAQ. The thing with the extra file and the 32bit version worked and i can start it, but that's not what i paid for, because the extended library items are missing this way :-(

I also tried reinstalling graphics drivers but this also didnt help.

Anyone knows what could be wrong? What can i do?
[Oct 4, 2019, 11:57:38 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Dr_Marko_Rocznik
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Germany
Joined: May 22, 2020
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Re: Windows 10 Version not starting (White Splash Screen)

I had the same problem. I installed the free version from the website and then also the M$-version worked. Then I uninstalled both and reinstalled the M$-Version. This worked.

Also I learned, that the libraries I paid for are for free to download. So I spend a morning with trouble shooting. Who cares about the 15€, but an complete morning lost hurts!
[May 22, 2020, 11:58:32 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Alex210
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United States
Joined: Mar 2, 2020
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Re: Windows 10 Version not starting (White Splash Screen)

Please contact puybaret@eteks.com i guess he can help you.
http://www.sweethome3d.com/support/forum/viewthread_thread,10128#47774
[May 30, 2020, 5:33:55 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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