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rhuan.barreto
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Norway
Joined: Nov 20, 2019
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App crashes when returning from sleep on different screen size

Hi! I have the paid version from Mac App Store because I wanted to help the development of this great piece of software! But i'm having a problem. I will show the case.

- I connect my MacBook Pro (Retina, 13-inch, Mid 2014) to two external screens (1920x1080p) using the Mini DisplayPort ports. Then I close the MacBook lid and use only the two screens. Sometimes I don't even open the lid. I can connect and start working.
- I use the app normally.
- Then I disconnect the cables with the MacBook lid closed and go home.
- When I arrive home, I open the MacBook with no extra screens. The app crashes. Keep in loading state and I need to force close of it. I always send the report to Apple. Hope you get the reports.

How can this be fixed?
[Nov 20, 2019, 8:00:45 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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France
Joined: Nov 7, 2005
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Re: App crashes when returning from sleep on different screen size

Apple never sent me any crash report, but still you were right to send it to them because it could help them to fix the issue if it’s a bug in macOS.
What system do you use?
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Emmanuel Puybaret, Sweet Home 3D developer
[Nov 21, 2019, 12:21:12 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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