United States
Joined: Sep 23, 2022
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app freezes when importing furniture
Device: Mac Air 2022 (M2 chip) App version: 7.0.3 Mac App store I also downloaded the non-app store batch and I had the same exact issue
I had the issue last night, restarted the app, and restarted the computer, but the problem persists. It would show the furniture item on the first page of the import wizard. I can rotate the furniture piece and it looks great. once I click continue, I get the screen with the different views without the 3D model's views showing and the "loading" mouse cursor icon is going on forever after. The whole app freezes and after an hour I just force quit.
I randomly gave it a go today and it went through the object shown in all four quadrants of the wizard, top, right, front and "iso". But guess what, I clicked continue and it froze again on the next and last wizard screen.
After that, it went back to freezing on the second wizard screen.
Is this an M2 chip bug? is it a Mac thing? or how can I resolve this?