Joined: Feb 21, 2023
Post Count: 3
Status:
Offline
Sweethome3d on Ubuntu Randomly Freezing
Hi folks, I am having a problem with SweetHome3d randomly freezing while working on a plan. Not sure if it's relevant to the problem but I'm working on a fairly complicated plan and the .sh3d file is close to 30MB.
Usually the freeze occurs somewhere between 5 minutes to a couple of hours after opening the file. There doesn't seem to be any particular action that triggers the freeze and only SweetHome3d is affected. Other programs continue to run fine but the SweetHome3d window is frozen and can't be closed.
The computer is a recent model laptop with i7 processor, 32GB of memory, and an Nvidia graphics chipset. I use SweetHome3d 6.6.2 on Xubuntu 22.04 (Xubuntu is Ubuntu with XFCE window manager instead of Gnome). I originally installed SweetHome3d from the Ubuntu repository using apt, and have of course run apt update on the system regularly.
I did read in these forums that I may need to increase the memory used by SweetHome3d through modification of the -Xmx option in the start up script. Sorry if this is a basic question but is the script I should modify the one at /usr/bin/sweethome3d? If so I can't find any reference to -Xmx in the script at all.
Any help would be greatly appreciated, especially any advice on where to look (a particular log file perhaps?) to help track down the source of the problem.
If that doesn't help, you can try a little plugin that daniels118 created when I was helping him understand an issue I was having with one of his plugins. This plugin automagically redirects the stdout/stderr to a file. See the following post for the link to the plugin: http://www.sweethome3d.com/support/forum/view...4043A0CAE33661740F4#53691
France
Joined: Nov 7, 2005
Post Count: 9418
Status:
Offline
Re: Sweethome3d on Ubuntu Randomly Freezing
To increase the max memory used by Sweet Home 3D, you could simply use the official version available at download page which contains only scripts that you can edit.
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator
Joined: Feb 21, 2023
Post Count: 3
Status:
Offline
Re: Sweethome3d on Ubuntu Randomly Freezing
Thanks guys. The plans I'm on at the moment aren't that complicated so I'm not running into the issue, but I will definitely try thoose suggestions next time I do.
So Puybaret you wouldn't recommend installing from the Ubuntu repo?
Netherlands
Joined: Apr 8, 2022
Post Count: 1223
Status:
Offline
Re: Sweethome3d on Ubuntu Randomly Freezing
So Puybaret you wouldn't recommend installing from the Ubuntu repo?
The version in the repository is an outdated version. Download the latest version from the download page and install that.
---------------------------------------- Dodecagon.nl 950+ 3D models, manuals, and projects
Italia
Joined: Nov 5, 2023
Post Count: 2
Status:
Offline
Re: Sweethome3d on Ubuntu Randomly Freezing
Good morning everyone, I would like to report you that after upgrading Ubuntu from 22 lts to 24 lts version (automatic update performed yesterday) the problem of "freezing" has not recurred.