Australia
Joined: Jul 9, 2024
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Files Freezing
Hi everyone,
I am new to this forum but I have been using Sweet Home 3D for over 12 months for personal use.
Until a few weeks ago, I was using version 6.6, then updated to the latest version 7.4.
Since updating to the latest version, I have had nothing but trouble. The files I have created with the latest version are super slow and the files created with the earlier version are freezing up. I have uninstalled the latest version and reinstalled the earlier version but it's now the same problem. This problem only started after installing the latest version.
I have checked my video graphics card - it's up-to-date.
Any help that anyone can offer would be greatly appreciated. Thank you.
France
Joined: Nov 7, 2005
Post Count: 9371
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Re: Files Freezing
The installation program installs by default the 32 bit version. If your SH3D files are big enough, run the installer again and choose the 64 bit architecture when prompted.
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Emmanuel Puybaret, Sweet Home 3D developer
Netherlands
Joined: Apr 8, 2022
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Re: Files Freezing
The installation program installs by default the 32 bit version.
Just out of curiosity, but why is the 32bit version default? The 64bit version as default seems more logical nowadays.
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France
Joined: Nov 7, 2005
Post Count: 9371
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Re: Files Freezing
Because there are more often issues with 64 bit graphic drivers on old computers, but more recently, I've also seen users who had issues with the 32 bit version. Tough problem!
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Emmanuel Puybaret, Sweet Home 3D developer
Australia
Joined: Jul 9, 2024
Post Count: 2
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Re: Files Freezing
Thank you. That is exactly what the problem was. After putting up my post, I uninstalled everything and started again. I installed again at 64 bit and now everything is working perfectly again.
