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SpaceMushrooms
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Italy
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love struck Meet MarioSambol, our new support team member

Hello Sweet Home 3D community!

First of all, thank you all for your incredible support, your active participation in the forum, and for using the app. We truly appreciate it!

We’re excited to announce that, moving forward, user MarioSambol will be joining our team to assist with responding to all of your questions.

He is going to provide you with prompt, accurate and efficient support aligned with Sweet Home 3D standards, making sure that your experience continues to be as smooth and enjoyable as possible!
[Feb 5, 2025, 9:03:59 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
dorin
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Re: Meet MarioSambol, our new support team member

Welcome Mario!
I hope you will be updated and recommend solutions to mainly use this SH3D + its plugins to solve users problems.
I say this because in the last 15 years, this program has grown incredibly in terms of capabilities and functionality.
Some of your answers seem outdated, but better than nothing.
Don't be surprised if at some point, in some parts, I disagree with you or have other opinions.
Again: You are Welcome!
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A computer program does what you tell it to do, not what you want it to do. Murphy's Law
When all else fails, read the instructions. Murphy's Law
If you don't like "AS IS", DIY. Dorin's law
[Feb 6, 2025, 6:35:18 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
MarioSambol
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Re: Meet MarioSambol, our new support team member

Thanks for your honest answer. I try to explain to people the problems they face to the best of my knowledge. Sometimes better, sometimes worse.
[Feb 7, 2025, 11:11:56 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
SpaceMushrooms
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Italy
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Re: Meet MarioSambol, our new support team member

Hi Dorin,

Thank you for sharing your thoughts with us! We trust that Mario will address any issues or concerns to the best of his abilities. In the meantime, this forum remains a space in which everyone can freely share their thoughts and discuss issues they might be facing with SweetHome3D, so please feel free to contribute wherever you think it's needed. We truly appreciate your input and value the sense of community here!
[Feb 7, 2025, 1:13:10 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
crackwood01
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Re: Meet MarioSambol, our new support team member

Hi Mario!

Welcome!

First Question: when can we expect new functionality,

over the years many good suggestions has been posted on this forum, some of them really easy to program.
[Feb 16, 2025, 3:12:57 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
MarioSambol
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Re: Meet MarioSambol, our new support team member

I sincerely hope that the suggestions regarding the functionality of SH3D, which really make it easier to work in the program and improve it, will be taken into account. I cannot give a time frame, but it is being worked on.
[Feb 17, 2025, 10:13:33 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
JonnyD
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Re: Meet MarioSambol, our new support team member

I hope the furniture editor will be incorporated into the main program.
[Feb 17, 2025, 10:57:20 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Keet
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Re: Meet MarioSambol, our new support team member

I hope the furniture editor will be incorporated into the main program.
I hope not. I like is as a separate program. If often have multiple libraries open at the same time which would not work when integrated in Sweet Home 3D.
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Dodecagon.nl
950+ 3D models, manuals, and projects
[Feb 17, 2025, 12:18:37 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
JonnyD
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Re: Meet MarioSambol, our new support team member

Well, if not, the application needs a complete rebuild. You can’t see the the icons, saving takes forever and it needs additional functionality such as deduplication in my opinion.
[Feb 17, 2025, 1:27:05 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
dorin
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Re: Meet MarioSambol, our new support team member

I hope not too!
Reasons: The program will be loaded harder than now.
Even so, on this computer (at work) with this configuration:
Operating System: Debian GNU/Linux 12
KDE Plasma Version: 6.3.0
KDE Frameworks Version: 6.10.0
Qt Version: 6.7.2
Kernel Version: 6.12.12-amd64 (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Core™ i3-6100T CPU @ 3.20GHz
Memory: 7,6 GiB of RAM DDR4
Graphics Processor: Intel® HD Graphics 530
Manufacturer: Dell Inc.
1. With all my libraries (furniture and textures)+plugins start in 30"~35" (33.35")
2. A completely new, start in < 5"

So,in the current configuration, is not recommended to load too many things from start.
----------------------------------------
A computer program does what you tell it to do, not what you want it to do. Murphy's Law
When all else fails, read the instructions. Murphy's Law
If you don't like "AS IS", DIY. Dorin's law
[Feb 17, 2025, 1:36:37 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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