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TophWells
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Joined: Feb 20, 2025
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Can't add furniture marked with a crown symbol

Hello,

There's only a few items of furniture that I can add to my home - specifically, the ones not marked with a crown symbol seem to be working fine. The rest don't do anything when I drag them onto the view, or use the Add Furniture button, or the Ctrl+Shift+F shortcut.

In this screenshot you can see that I was able to add "Door" and "Door frame" with no problems, and they're highlighted in the menu on the left. Trying to add anything else produces almost no response - it doesn't appear in the table, or the 3D view, and briefly flashes on the plan view (which is the only sign that the Add Furniture button even does anything) but then disappears there as well.



Are these some kind of premium feature? If so, how can I install them?Or failing that, at least hide them from the list so that I don't have to scroll through dozens of models I can't use.
[Feb 20, 2025, 9:01:12 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
SpaceMushrooms
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Italy
Joined: Jul 24, 2024
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Re: Can't add furniture marked with a crown symbol

Hello,
Can you please contact us at info@sweethome3d.com so that we can help you better? Also, please let us know which version of the app you are using and on which device.
We appreciate your patience and cooperation!
[Feb 21, 2025, 10:33:01 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
TophWells
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Re: Can't add furniture marked with a crown symbol

Hello! This is version 7.5.11 Microsoft Store (1402).
[Feb 23, 2025, 9:27:03 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Susannna
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United States
Joined: Feb 26, 2025
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Re: Can't add furniture marked with a crown symbol

I also have the same issue. I am also using version 7.5.11 Microsoft Store (1402)
[Feb 27, 2025, 12:00:00 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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