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  Sweet Home 3D Forum
  Category: Help
  Forum: 3D problems
  Thread: Only red boxes ...

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rummsmummel
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Only red boxes ...
Hi there

I am using a mac to run sweethome and got a file from a windows user that only shows red crosses/ red boxes where doors, furniture or windows would be ... if I send him a file from mac everything shows as it should do.

What is wrong with my installation? Any help appreciated.

Regards
[Dec 5, 2010, 6:13:08 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Only red boxes ...
Nothing is wrong in your installation.
I just think the file transfer got wrong.
3D files are completely compatible across operating systems.
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Emmanuel Puybaret, Sweet Home 3D creator
[Dec 5, 2010, 6:23:33 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
rummsmummel
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Re: Only red boxes ...
Hm

so you think I should just ask him to save his version again and mail me? Will do and come back next week to tell if it worked.

Thank you.
[Dec 5, 2010, 7:08:33 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Puybaret
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Re: Only red boxes ...
You could already ask him the size of his SH3D file and compare it with your SH3D file.
As SH3D file are zipped files, maybe your email tool unzip it as it shouldn't have.
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Emmanuel Puybaret, Sweet Home 3D creator
[Dec 5, 2010, 7:46:49 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
rummsmummel
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Re: Only red boxes ...
Hm

good idea. I meanwhile installed sweethome on WIN as well and am still having the same issue. I'll check with him again and come back.

Regards.
[Dec 7, 2010, 9:18:57 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
rummsmummel
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Re: Only red boxes ...
Hi there

everything works for me - on WIN and Mac now. Thank you for the quick replies and help. Great work!
[Dec 10, 2010, 10:01:58 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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