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  Sweet Home 3D Forum
  Category: Help
  Forum: 3D problems
  Thread: Freezing and Crashing

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setahrya
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United States
Joined: Feb 7, 2014
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Freezing and Crashing
Hello! I've been using the downloaded version of the program for a couple months now and this week I have been experiencing freezing and subsequent crashing during the following activities:

*when trying to re-size the 3d window as it is full sized when I open my house.

*when importing furniture files I have designed using sketchup.

I have also noticed that many of the models I have imported previously are now whited out with a clock symbol for a very long time after opening the house. Sometimes the SWH3D icon in my task bar is replaced with a java symbol when all this is happening as well. In task manager, the swh3d process is java platform binary and it is always hogging the most resources. I also occasionally get an error that says "Java (TM) Platform Binary has stopped working" when the program freezes.
This leads me to suspect the problem is java? I went to their site and I have the latest version. I am running Windows 7. I'm not sure what other information about my system would be pertinent. Any suggestions? Thanks so much in advance!
[Mar 14, 2014, 12:54:52 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
setahrya
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Re: Freezing and Crashing
Since asking my question, I have uninstalled and re installed Java and SH3D with improvement. I also restarted my computer with a clean boot and the problem did not go away then either..
[Mar 14, 2014, 9:08:43 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
karenb2014
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Joined: May 31, 2014
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Re: Freezing and Crashing
I have the exact same problem. It seems the more items I add the slower the cursor moves. Freezing at least twice a day and the java platform binary is also "hogging" the resources. When it freezes, I shut it down through the task manager, restart and then it works for a few hours. I have the updated version on Java as well. It's been 4 months since the last comment, so I am hoping there's an answer by now.
[Jun 12, 2014, 1:20:40 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
mariemdover
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Joined: Oct 27, 2014
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Re: Freezing and Crashing
Hello.

It could be a problem of [RAM] memory shortage. What are the PC specs? You could try increasing the amount of memory the program uses, if available.
[Oct 27, 2014, 4:04:10 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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