Poland
Joined: Mar 8, 2017
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Re: DirectX driver issues in windows 10
Hellow! I thnk, i got sloution for the Directx/openGL problem.
Native win 10 x64 graphic driver for intel card is incompatibile with openGL. So we need to install stock Intel driver. For example: my laptop had Mobile Intel(R) 4 Series Express Chipset Family (mobile intel GMA 4500M). And only this driver could be installed on win 10 x64 for me: http://h20565.www2.hp.com/hpsc/swd/public/det...76460_2&swEnvOid=4059
another ones has stopped with system incompatible mesage.
Now Sweet home 3D 5.4 run with java jre1.8.0_121 (x86). Good luck.
This software still won't work for me, even after trying everything. The online version won't work in Chrome, Firefox, or Edge. The download version gives the DirectX error, even though it's a new laptop and up to date. I'm just going to move on to something more modern that actually works and doesn't give headaches.
Joined: Jun 14, 2017
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Re: DirectX driver issues in windows 10
Ok, I'm seriously frustrated. My design was nearly complete, weeks of work put in and now it could all be lost unless I find a way to get this program to work again. I installed it about 3 weeks ago on an Asus with Windows 10. It was running beautifully until I did a system update this morning. Suddenly the program crashes immediately upon start. I updated Java and all drivers. I installed Java JRE. I uninstalled and reinstalled. I restarted my computer about 5 times. Someone please help, I fell in love with SH3D and now it's breaking my heart! I'm kicking myself because I never saved images of my design and it would be impossible to recreate from memory as it's too large.
France
Joined: Nov 7, 2005
Post Count: 9423
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Re: DirectX driver issues in windows 10
Kitamay71, don't worry too much, if you can't run Sweet Home 3D, it doesn't mean that your .sh3d file is broken. Did you try the solutions proposed in the FAQ?
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Emmanuel Puybaret, Sweet Home 3D creator
Germany
Joined: Jun 28, 2017
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Re: DirectX driver issues in windows 10
Hello, I had troubles with 5.4 under Win10 32, 1607, DirectX 12 with Intel GMA. After standard installation SH3D was showing splash screen, followed by program screen and crashed without any comment. Web Start with DirectX version was working fine for me. So I've checked the settings in .jnlp and set relevant parameters from Windows x86 section to Sweethome3D.l4j.ini file:
But only these settings don't help, I had also to replace Java3D. With downloaded Java3D v1.5.1 (yes, 1.5.2 should be there, but as fast shot I didn't found it) and overwriting files in java3D-1.6 folder it was finally working. So very dirty done, but maybe it helps as intermediate solution and for identifying the problem.
To fix the DirectX drivers issue in Windows 10 : Install the earlier version of DirectX some applications require older versions of DirectX in order to run properly, and you have to install it manually. And also reinstall your graphic card drivers this might be causing the issue • Press Windows Key + X and choose Device Manager. • When Device Manager starts, go to Display Adapters section and locate your graphic card driver. • Right click the driver and choose Uninstall • Check Remove the driver software for this device and click OK. • After you’ve uninstalled the driver, restart your computer. • When your computer restarts, go to your graphic card manufacturer’s website and download the latest drivers for your graphic card. • Install the downloaded drivers. It is recommended download the drivers from the manufacturer website
I can't get Sweet Home 3D to work anymore after updating to the latest version of Windows 10. I tried following all of the suggestions in the FAQ :
- I am running Windows 10 version 1703, build 15063.483, which doesn't provide the option to change the HW acceleration anymore (I had access to this option on the same computer I am using now with previous versions of Windows 10).
- I made sure I have the latest DirectX/OpenGL drivers.
- I am using a 64-bit system, and installed the 32-bit JRE to run Sweet Home 3D with Java Web Start. This didn't resolve the issue.
- Using Sweet Home 3D without the 3D features isn't an option for me, because I use it precisely because of its 3D features.
Are there any other suggestions you could provide, or should I consider dropping Sweet Home 3D?
Btw, I tried installing and using Sweet Home 3D on my wife's computer (which runs on the same version of Windows 10 I have, but on an AMD chipset): I got exactly the same issue.
Spain
Joined: Mar 16, 2016
Post Count: 4
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Re: DirectX driver issues in windows 10
After few months and some versions, the PROBLEM is still there... IMPOSSIBLE to use normal (5.4) version (not Web Start version). I have no option to install driver from graphic card manufacture since Intel G35 express family cards for Windows 10 x64 are supported only by Microsoft. Java Web Start option works ok but I need features (plugins) from non Web Start version. THIS IS VERY ANNOYING
Spain
Joined: Mar 16, 2016
Post Count: 4
Status:
Offline
Re: DirectX driver issues in windows 10
After few months and some versions, the PROBLEM is still there... IMPOSSIBLE to use normal (5.4) version (not Web Start version). I have no option to install driver from graphic card manufacture since Intel G35 express family cards for Windows 10 x64 are supported only by Microsoft. Java Web Start option works ok but I need features (plugins) from non Web Start version. THIS IS VERY ANNOYING
France
Joined: Nov 7, 2005
Post Count: 9423
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Re: DirectX driver issues in windows 10
If you don't want to run Sweet Home 3D with Java Web Start, try to run the program from its Jar executable version using the following command:
java -d32 -jar path/to/SweetHome3D-5.4.jar
Once you found the right command, you can save it in a .bat double clickable file.
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Emmanuel Puybaret, Sweet Home 3D creator
